For many years, small, independent retailers worried
mostly about the impact of far larger competitors. With much greater selections of products and typically lower prices, national scale retail giants seemed poised to take over the industry. In fact, they have since done a lot of damage to independent retailers, often driving entirely out of business those who were not agile enough to avoid the brunt of their competition. Even so, many independent retailers have held on and even become more viable in the years since large ones first came onto the scene. They have often done so by seeking out new channels through which to move their products, thereby becoming more varied and resilient in their operations.
Even those retailers who have become successful in this way, though, often have woes to tell of. Doing business across a number of different retail channels might be a good way of staying competitive, but it can also be complicated. Instead of needing only to maintain a strong, appealing physical retail location, intelligent
retailers today often need to account for and manage four or more distinct operations at once.
Thankfully, there are now tools that can make this a lot easier. The traditional point of sale systems that so many retailers rely on might be oriented solely toward conventional retail operations, but there are more modern and powerful alternatives that account for the commonly multifarious nature of retail today. A company named ecommerce shop software
, for example, produces a system that combines management of digital storefronts like those of Amazon and eBay with traditional, physical retail functions.
Its Connect POS makes retail easy for those who have evolved their operations into modern, multi-channel ones that sell through a number of storefronts. As can be seen at http://www.intelligentretail.com.au, the system greatly simplifies the task of keeping up with and coordinating the order fulfillment process across as many channels as might be active, all from a single interface.
That turns out to make a big difference to those who take advantage of it. Instead of needing to jump from one system to the next, each with its own interface and quirks, a retailer can use a single tool to manage a store's every process and operation. Instead of wasting time shifting between distinct contexts, a retailer who uses this kind of system enjoys something a lot more like the traditional way of doing things. Even while taking advantage of what a multi-channel operation has to offer, a retailer who goes this route can still appreciate what draws so many to the industry.